Frequently Asked Questions
Is there off-street parking?
We have 18 parking spaces dedicated to the laundromat.
Do you have machines large enough for my comforter and blankets?
Yes, we have (2) 60 lb machines. That is the equivalent of 6 top load washing machines.
Do I need to bring quarters with me?
No, we will exchange your bills for quarters.
What hours is Del Rio Laundry open?
We open at 6:45 a.m. Our last load needs to be put in by 7:30 pm and our doors close at 8:30 pm.
Do you have WiFi so I can bring my laptop and get some work done?
Yes, it’s FREE to our customers.
Drop Off Laundry Questions
Do you wash my clothes separately from other customers?
Not only do we keep your clothing separate from those of other customers, but we sort your clothes, so the colored clothing does not bleed on the whites.
I want some clothing hung up. Do you do that?
Yes, you can bring in your own hangers, or we charge 10 cents per hanger.
What detergent do you use?
We use Tide, Downy, Oxiclean, and Clorox 2. We do not use the cheaper detergents.
I work at a place where my work clothes get very dirty and greasy. Will you take these clothes?
Absolutely, but for heavily soiled fluff and fold service it is $1.25 per pound. Often, it has to be treated or washed twice.
Pick-Up and Delivery Questions
What is the minimum order for pickup?
35 pounds. Often someone wants to know how much is 35 pounds of laundry. You can stand on a scale and then pick up the bag and that will give you a rough idea. Our scale at the laundromat is certified and very accurate.
What if my area is not listed in the service area page?
It will go into the software and we will get the information and let you know if we can cover the area or you can email me us firstname.lastname@example.org I will get back to you as quickly as I can.
How hard is it to schedule a pickup?
It’s very easy. Put your mouse on “schedule a pickup” and it will prompt you the rest of the way.
Do I need to sign a contract?
No contract needed. We need to talk about how often you want pickups done, approximately how many pounds you have, and what kind of clothing. We will discuss how you want to pay and how often you should get billed. We will discuss the price and we’ll start pickup whenever you want.